Scott Smith, Changeist
Reference models for technology adoption (e.g. The Chasm) are stale.
Need more human and social stuff to understand adoption. Wants/needs/fears/goals vs trends/driving forces/events/black swans.
Every 20-30 years generations go through major shifts.
New trend: modal fluency: users go through seamless movement between different modes of interaction. (Is this really a trend... I don't see DS owners taking their DS play to the Wii, or online. And it's one of those things that's been mooted for yonks now.)
Apologies for poor notes, I'm flagging not blogging...