Accessing the web on the move
Used to work for AOL in 1995, starting in a portacabin working on internet radio etc.
Doesn't think things have moved on very far since then.
Mobile: the fourth scren.
There are more mobile phones in the UK than people.
GPRS capable handsets exceeds 50% of those out there.
It's not just about technical difficulties. How can we work out what users want? Best practices aren't enough.